1 Message
Default Gateway username and password doesn't work at all (TRIED FACTORY RESET)
I'm trying to login to my gateway to change some setting around and no matter what I try nothing works.
I have tried
- Factory Resetting (Multiple times)
- the username and passwords: admin, password
- Poking around the app
- Other solutions on this website
- Calling Support (Got put into an infinite loop of it trying to get me to come to the website)
- The "Xfinity Assistant" (Barely an "assistant")
Nothing seems to work at all, I have been into networking since I was 11(20 now), and I genuinely can't find the issue. I'd appreciate any and all help.
XfinityPeterH
Official Employee
•
1.8K Messages
1 year ago
@user_l49tng Thank you for reaching out to us and posting via our forums. The admin login page should be 10.0.0.1 and should not change. May I ask for what reason you are trying to access the admin page for the gateway? All settings should be available via the xFi app directly or the Xfinity website.
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