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Thursday, November 28th, 2024 6:17 AM

#datausage

I’ve tried three times to post about the false data usage you are charging me for and magically it won’t post. Reimburse me for the false data usage charges and stop lying on my bill or I will switch ISPs next month, no question. 

Official Employee

 • 

1.1K Messages

11 days ago

@user_ygdd2y
Good evening, and thank you for taking the time to create a post. Data Escalations need to be handled by our Customer Security Assurance team. I recommend calling 1-800-XFINITY so you can be transferred to the Data Usage Escalations team.

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