Daily Internet Outage

Yes, they are being indicated and usually we are told a time to expect the service to come back. But it’s still a daily occurrence of upwards of 4 hours of interruption. And I don’t understand how that happens daily 

Hi there, @user_slo1e6! Thanks for reaching out to us here on the Community Forum and sorry to hear about the frequent downtime. While the information we have available will usually be listed at the locations @EG pointed out, we can check to see if there is any other information. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.