Visitor
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1 Message
Customer service
I’ve tried all day to talk to a real person. I really need a live person not the AI. It keeps hanging up on me instead of giving me a real person. I don’t know what to do. I’m so frustrated. I’ve been a customer for six years and I’m ready to change companies that’s how frustrated I am. I’m over it.
EG
Expert
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110.3K Messages
17 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityArmand
Official Employee
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2.1K Messages
17 days ago
Hi there @user_6yq9an! Thank you so much for taking the time to reach out to Xfinity Support. We are so glad to hear from you and want to assist in any way that we can to ensure you are having the best experience with your service. No worries! You have reached out to a team of experts that are more than capable of handling the things you need. We so see your message and will follow up with you there.
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