U

Visitor

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24 Messages

Thursday, May 29th, 2025 1:46 PM

Customer service on here are bots!

Still haven’t been able to fix the Xfinity Wi-Fi hotspot and I refuse to pay another cent! You can’t even choose Xfinity Wi-Fi as a tag on here because it will automatically delete your comment! Reporting to the state commissioner about the awful service you provide! 

Expert

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110.7K Messages

2 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.4K Messages

2 days ago

Hi user_82d377, thank you for checking out our Forum and creating this post. Let's work together on your hotspot issues and find a resolution. To get us on the same page, can you please provide a bit more details regarding what you're experiencing? 

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