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Constantly needing to restart my own modem + Google Nest Wifi Pro Points
About once a week - I'm having to hard reset on my modem or run a refresh/restart on my google wifi points throughout my house. I use my own Modem (NETGEAR Nighthawk Cable Modem CM1200) and own routers (Google Nest Wifi Pros). I pay for 1200mbps download / 35 mbps upload - and consistently only get about 100-250mbps download. Someone PLEASE HELP!
XfinityJanelle
Official Employee
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1.5K Messages
1 year ago
Good evening @shawnmueller We are happy to look over your services and see if anything stands out. It sounds like you have done some troubleshooting on your own as well. Have you tested the speed directly connected to your modem?
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