Visitor
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2 Messages
Constantly losing packets for 3 months on only games.
Hi, I have reached out multiple times and found this was my last option. I have had a tech come out, ran new cables, got a router, new modem.. I am still lagging. The main problem ip is at hop 7, 50.221.201.226. Looking it up I found it was a comcast address. Please help!
I downloaded a program called pingplotter and got these results:
XfinityFrank
Official Employee
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2.6K Messages
1 day ago
Hi there, @stacyc23. Thanks for reaching out to us here on the Community Forum and sorry to hear you're experiencing packet loss while playing games. Could you share what game is a problem or is it all games?
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