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Friday, January 19th, 2024 12:34 AM

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Connection problems

Motorola mg7550 needs 2.4g to connect to any printer.  It appears that this model requires 5g

What can I do? 

Official Employee

 • 

3.1K Messages

1 year ago

Hey there, @user_436i8w thanks for reaching out through Xfinity Forums regarding your connection issues with your printer. Here is a link with the details on how to manage your Wi-Fi channels, https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi. Let us know if you have any additional questions regarding these steps. 

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