Coda56

Since replacing the xfi gateway with the recommended coda56, I am not getting the speeds my plan states I pay for. Need help. Xfinity assistant chat says my network is healthy.

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XfinityOrlandoM

Official Employee

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2.4K Messages

1 day ago

@user_017rcc

Thanks for reaching out to us we do apologize for any inconvenience you're experiencing. The speed test you look to have run looks to be over Wi-Fi, get an accurate speed test reading you would want to connect the laptop or a PC with a Cat6e Ethernet cable directly to the back of your coda modem, Can you please run a hardwired speed test and let us know what the speed results are?

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user_017rcc

Visitor

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2 Messages

I can later today, but that was ran using the asus router app and the QoS internet speed test. I beleive that it test right from the router over the hardware connection to the coda56. But once I get home I will try with my laptop hardwired in.

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1 day ago

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XfinityVictor

Official Employee

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1.6K Messages

Sounds like a plan. Please reach out to us after you run the speed test hardwired.

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1 day ago

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Your Home Network

user_017rcc

Coda56

XfinityOrlandoM

user_017rcc

XfinityVictor

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