3 Messages
Coaxial cable outside house melting hot
The coaxial cable connection between the Xfinity side from the street and the coaxial cable coming from my house is melting hot on the Xfinity side. The metal connection is burning hot to the skin. The Xfinity side coaxial is warm to the touch for about two feet and it’s melting closer to the connection
user_i3alfq
3 Messages
4 months ago
Xfinity says the next tech appointment is in two days but this seems like a fire hazard emergency. What can I do to mitigate a fire risk?
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EG
Expert
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104.2K Messages
4 months ago
I would try and see if I could get a local electrician out even faster. Many times this turns out to be a problem with the house's electrical system neutral leg anyway. I would separate the both ends of the coax from that grounding block (use thick gloves). You'll lose service of course but there are worse things !
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EG
Expert
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104.2K Messages
4 months ago
Please post back here with the outcome, thanks.
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EG
Expert
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104.2K Messages
1 month ago
Please re-visit the advice given. Get a tech, or even better, a local low-voltage electrician out to investigate. It is a potential fire and / or an electrocution hazard. Good luck !! Please post back with the outcome.
(edited)
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EG
Expert
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104.2K Messages
17 days ago
@user_hzt6c2
Not surprised. It's typical. Glad you got it squared away ! Thanks for the update ! I wonder how the original poster @user_i3alfq made out ?
(edited)
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EG
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104.2K Messages
15 days ago
Thread closed.
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