CM-STATUS message sent. Event Type Code: 24

Hi, I've been having many issues with my internet experiencing intermittent connectivity. Connectivity will go out for 1 - 10 minutes at a time and I ended up replacing my CM700 modem with a CM1000 and my Netgear Nighthawk Router with a RadiX AXE6600 and have had 2 xfinity technicians come out to check it as well. The first technician replaced one line that wrapped around the outside of my house, but I was still having issues so a second one came out and replaced some more cable and connected my line up at the pole into a different slot. This seemed to have fixed the issue for about a month, but now I'm getting the same disconnects again. Below is the information from my modem that seems to be requested on other posts. I'd greatly appreciate any help here with diagnosing what the issue might be here.

Procedure	Status	Comment
Acquire Downstream Channel	507000000 Hz	Locked
Connectivity State	OK	Operational
Boot State	OK	Operational
Security	Enable	BPI+
IP Provisioning Mode	Honor MDD	IPv6 only

<tabindex=-1>Downstream Bonded Channels</tabindex=-1>

Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR / MER	Unerrored Codewords	Correctable Codewords	Uncorrectable Codewords
1	Locked	QAM256	5	507000000 Hz	5.6 dBmV	41.1 dB	1356855634	38418	9284
2	Locked	QAM256	1	477000000 Hz	6.5 dBmV	41.7 dB	1351415868	46688	9957
3	Locked	QAM256	2	483000000 Hz	6.3 dBmV	41.7 dB	1351406151	46917	9733
4	Locked	QAM256	3	489000000 Hz	6.0 dBmV	41.5 dB	1351334011	69152	9926
5	Locked	QAM256	4	495000000 Hz	5.8 dBmV	41.3 dB	1351461531	40567	9291
6	Locked	QAM256	6	513000000 Hz	5.6 dBmV	41.2 dB	1351482245	29565	8458
7	Locked	QAM256	7	519000000 Hz	5.8 dBmV	41.4 dB	1351499686	23792	8513
8	Locked	QAM256	8	525000000 Hz	6.2 dBmV	41.6 dB	1351508382	22900	8418
9	Locked	QAM256	9	531000000 Hz	6.5 dBmV	41.7 dB	1351522860	19218	8581
10	Locked	QAM256	10	537000000 Hz	6.1 dBmV	41.4 dB	1351550288	14350	8307
11	Locked	QAM256	11	543000000 Hz	6.6 dBmV	41.6 dB	1351559221	13585	8443
12	Locked	QAM256	12	549000000 Hz	6.7 dBmV	38.8 dB	1351570360	14610	8078
13	Locked	QAM256	13	555000000 Hz	6.8 dBmV	41.4 dB	1351587432	11546	8221
14	Locked	QAM256	14	561000000 Hz	6.8 dBmV	41.8 dB	1351599454	11620	7678
15	Locked	QAM256	15	567000000 Hz	6.5 dBmV	41.6 dB	1351613650	13535	7762
16	Locked	QAM256	16	573000000 Hz	6.1 dBmV	41.4 dB	1351636747	13469	8063
17	Locked	QAM256	17	579000000 Hz	5.6 dBmV	41.3 dB	1351652661	11510	7929
18	Locked	QAM256	18	585000000 Hz	5.5 dBmV	41.3 dB	1351652628	11454	7982
19	Locked	QAM256	19	591000000 Hz	5.1 dBmV	41.2 dB	1351669521	11101	7854
20	Locked	QAM256	25	453000000 Hz	7.5 dBmV	41.9 dB	1351677656	18137	8443
21	Locked	QAM256	34	459000000 Hz	7.1 dBmV	41.8 dB	1351688448	16239	8252
22	Locked	QAM256	35	465000000 Hz	6.8 dBmV	41.8 dB	1351691411	15701	8168
23	Locked	QAM256	36	471000000 Hz	6.7 dBmV	41.6 dB	1351699993	14893	8196
24	Locked	QAM256	38	429000000 Hz	7.9 dBmV	42.1 dB	1351625421	14859	8040
25	Locked	QAM256	39	435000000 Hz	7.9 dBmV	42.1 dB	1351645685	11805	8067
26	Locked	QAM256	40	441000000 Hz	7.7 dBmV	41.9 dB	1351647127	11754	7646
27	Locked	QAM256	41	447000000 Hz	7.5 dBmV	42.0 dB	1351662315	9519	7783
28	Locked	QAM256	42	405000000 Hz	7.0 dBmV	41.8 dB	1351673050	16337	8241
29	Locked	QAM256	43	411000000 Hz	7.2 dBmV	41.9 dB	1351708593	15569	8138
30	Locked	QAM256	44	417000000 Hz	7.4 dBmV	42.0 dB	1351765802	12165	7616
31	Locked	QAM256	45	423000000 Hz	7.7 dBmV	42.1 dB	1351708950	10664	7553
32	Not Locked	Unknown	0	0 Hz	0.0 dBmV	0.0 dB	0	0	0

<tabindex=-1>Upstream Bonded Channels</tabindex=-1>

Channel	Lock Status	Modulation	Channel ID	Frequency	Power
1	Locked	ATDMA	1	35600000 Hz	42.3 dBmV
2	Locked	ATDMA	2	29200000 Hz	42.3 dBmV
3	Locked	ATDMA	3	22800000 Hz	42.0 dBmV
4	Locked	ATDMA	4	16400000 Hz	41.5 dBmV
5	Locked	ATDMA	5	39600000 Hz	42.0 dBmV
6	Not Locked	Unknown	0	0 Hz	0.0 dBmV
7	Not Locked	Unknown	0	0 Hz	0.0 dBmV
8	Not Locked	Unknown	0	0 Hz	0.0 dBmV

<tabindex=-1>Downstream OFDM Channels</tabindex=-1>

Channel	Lock Status	Modulation / Profile ID	Channel ID	Frequency	Power	SNR / MER	Active Subcarrier Number Range	Unerrored Codewords	Correctable Codewords	Uncorrectable Codewords
1	Locked	0, 1, 2, 3	37	690000000 Hz	6.8 dBmV	38.0 dB	1108 ~ 2987	13774372989	13614555365	31509
2	Not Locked	0	0	0 Hz	8.5 dBmV	0.0 dB	0 ~ 4095	0	0	0

<tabindex=-1>Upstream OFDMA Channels</tabindex=-1>

Channel	Lock Status	Modulation / Profile ID	Channel ID	Frequency	Power
1	Not Locked	Unknown	0	0 Hz	0 dBmV
2	Not Locked	Unknown	0	0 Hz	0 dBmV

Time	Priority	Description
2024-07-25, 00:09:07	Notice (6)	CM-STATUS message sent. Event Type Code: 24
2024-07-25, 00:07:07	Notice (6)	CM-STATUS message sent. Event Type Code: 16
2024-07-25, 00:07:01	Warning (5)	Dynamic Range Window violation
2024-07-25, 00:07:01	Warning (5)	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;
2024-07-25, 00:07:01	Warning (5)	Dynamic Range Window violation
2024-07-25, 00:07:01	Warning (5)	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;
2024-07-25, 00:07:01	Warning (5)	Dynamic Range Window violation
2024-07-25, 00:07:01	Warning (5)	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;
2024-07-25, 00:07:01	Warning (5)	Dynamic Range Window violation
2024-07-25, 00:07:01	Warning (5)	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;
2024-07-25, 00:06:42	Critical (3)	Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2024-07-24, 23:52:04	Notice (6)	CM-STATUS message sent. Event Type Code: 24
2024-07-24, 23:52:02	Notice (6)	CM-STATUS message sent. Event Type Code: 22
2024-07-24, 23:51:55	Warning (5)	RCS Partial Service;
2024-07-24, 23:51:48	Notice (6)	DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;
2024-07-24, 23:51:53	Notice (6)	Honoring MDD; IP provisioning mode = IPv6
2024-07-24, 23:51:48	Critical (3)	No Ranging Response received - T3 time-out;
2024-07-24, 23:51:37	Critical (3)	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2024-07-24, 23:50:27	Critical (3)	No Ranging Response received - T3 time-out;
2024-07-24, 23:50:07	Notice (6)	CM-STATUS message sent. Event Type Code: 7
2024-07-24, 23:49:53	Critical (3)	No Ranging Response received - T3 time-out;
2024-07-24, 23:49:36	Notice (6)	CM-STATUS message sent. Event Type Code: 7
2024-07-24, 23:49:10	Critical (3)	No Ranging Response received - T3 time-out;
2024-07-24, 23:49:06	Notice (6)	CM-STATUS message sent. Event Type Code: 7
2024-07-24, 23:49:00	Critical (3)	No Ranging Response received - T3 time-out;
2024-07-24, 23:48:35	Notice (6)	CM-STATUS message sent. Event Type Code: 7
2024-07-24, 23:48:12	Critical (3)	No Ranging Response received - T3 time-out;
2024-07-24, 23:48:05	Notice (6)	CM-STATUS message sent. Event Type Code: 7
2024-07-24, 23:47:39	Critical (3)	No Ranging Response received - T3 time-out;
2024-07-24, 23:47:37	Critical (3)	Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2024-07-24, 23:47:37	Critical (3)	No Ranging Response received - T3 time-out;
2024-07-24, 23:47:35	Critical (3)	Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2024-07-24, 23:47:35	Critical (3)	16 consecutive T3 timeouts while trying to range on upstream channel 3;
2024-07-24, 23:47:35	Critical (3)	Unicast Maintenance Ranging attempted - No response - Retries exhausted;
2024-07-24, 23:46:28	Critical (3)	Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2024-07-24, 23:28:06	Warning (5)	Dynamic Range Window violation
2024-07-24, 23:28:06	Warning (5)	RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;
2024-07-24, 23:28:05	Critical (3)	Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2024-07-24, 23:28:05	Warning (5)	Dynamic Range Window violation
2024-07-24, 23:28:05	Warning (5)	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;

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user_3wmb00

CM-STATUS message sent. Event Type Code: 24

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