U

Visitor

 • 

2 Messages

Mon, May 10, 2021 9:29 PM

client server across xfinity gateway

We have a server application that allows client access. Clients inside the home network operate fine. We activate port forwarding and all looks good except we cannot get access to the server as xfinity is blocking ours and many other outside traffic. Can VPN or other service be used to allow connectivity to the server while reducing the attack traffic?

Responses

Official Employee

 • 

335 Messages

1 m ago

Hello and Happy Wednesday, user_9352a0! I hope you’re having a great week so far! I also appreciate you taking a moment out of your day to reach out to us on our Community Forums! You’ve reached the best place and perfect person to help with virtually all of your account needs! Going forward, I'm truly sorry to hear about the traffic blockage to your remote server. In cases like this, it's probably best to create a Business account with us if your client devices are mainly accessing your server as there are also options to set up static IPs, etc that come with our business features. VPN might be a good workaround to try otherwise, I would get in contact with our Business support team to learn more. Thanks again for your time! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

EG

Expert

 • 

87.1K Messages

Quite welcome !

...........

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here