U

Visitor

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2 Messages

Saturday, October 1st, 2022 7:26 PM

Closed

Changing DNS servers on xfinity gateway

We the users need to have an option to control our network. I don’t have to buy another modem just to change my dns server. We need the option manage our own network that we are paying for. Changing the dns on a device base is ridiculous, I don’t have time to change the dns settings on about 20 devices. And it reverts back to the xfinity settings after rebooting the device. Xfinity needs to give the customer more control, even the xfinity agent I spoke to couldn’t change it on their end. I am done with xfinity. I’m about to start searching For a new ISP. 

New Problem Solver

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617 Messages

2 years ago

Hey there @user_0ca8d7

 

We truly appreciate your feedback on the DNS settings. I know having full control over your network is always important. I will be sure we pass your feedback along. 

 

Visitor

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1 Message

@XfinityLysa​ Any work on updates? I need to change my gateway DNS for school [Edited: "Language/Inflammatory"]

(edited)

New Problem Solver

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452 Messages

Thank you for taking the time to reach out about this, @Snouk. We do not have any updates yet however, I assure you that our team is looking into this. 

I no longer work for Comcast.

Expert

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108.6K Messages

2 years ago

The original poster has not returned. 3-month-old dead thread is now being closed.


For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on an old thread can delay getting help.

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