Sango02's profile

Contributor

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11 Messages

Wednesday, June 4th, 2025 12:25 AM

Change WAN IP

Recently I changed my Xfinity internet package and it appear that the WAN IP connection it was on changed.  The issue I am experience is of odd one as it is affecting a game server I am trying to connect to.  I have other people try it out on their own PCs with Xfinity or other internet providers including myself and it works normally.  It did not experience issues before the internet package change.

I believe it is possibly that the WAN IP I am connected to is not good and causing issues with that particular game server that I need it switched.  Is there a way Xfinity can help because the phone support with this?

Gold Problem Solver

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26.4K Messages

1 day ago

If you're using your own modem and router, you can use the router's "clone MAC" feature to change your IP.

If you're using a rental Comcast device, they do not provide a way to change the IP address, and they won't change it for you, so you'd have to:

  • swap out the gateway for another, or
  • place the gateway in bridge mode and connect a Wifi router, or
  • replace your rental gateway with customer-owned equipment

A VPN is another possibility, although maybe not a good one. If you use one your public IP won't actually change, but systems you connect to will see the IP provided by the VPN rather than your actual public IP.

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