Contributor
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13 Messages
Change WAN IP
Recently I changed my Xfinity internet package and it appear that the WAN IP connection it was on changed. The issue I am experience is of odd one as it is affecting a game server I am trying to connect to. I have other people try it out on their own PCs with Xfinity or other internet providers including myself and it works normally. It did not experience issues before the internet package change.
I believe it is possibly that the WAN IP I am connected to is not good and causing issues with that particular game server that I need it switched. Is there a way Xfinity can help because the phone support with this?
BruceW
Gold Problem Solver
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26.5K Messages
26 days ago
If you're using your own modem and router, you can use the router's "clone MAC" feature to change your IP.
If you're using a rental Comcast device, they do not provide a way to change the IP address, and they won't change it for you, so you'd have to:
A VPN is another possibility, although maybe not a good one. If you use one your public IP won't actually change, but systems you connect to will see the IP provided by the VPN rather than your actual public IP.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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Sango02
Contributor
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13 Messages
1 day ago
Sorry, I forgot to update this thread. I eventually figured it out once I gotten a different PC used at the same location which did not show the problem.
It appears that my OS was corrupted causing that particular game to freeze however it was not apparent doing OS diagnostic scans which showed it was clean. Luckily since I had created a mirror image of a backup a month prior when I was upgrading my SSD so I was able to restore the OS to that particuilar state and the everything is working again with no data loss.
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