Change in moca speed

I've had a moca setup working for several months. Originally, I was getting 600+ MBPS but now only get ~90. Thoughts on how to get back to the higher speed? Thanks.

Responses

XfinityTony

Official Employee

•

968 Messages

3 days ago

@user_etfs1y, hello! Thank you for your post in the Home Network board. Can you tell us more about your MoCA setup? Are you using MoCA as a Wi-Fi extender or for another purpose?

2

0

U

user_etfs1y

2 Messages

I'm using it to use wired connection thru coax. The moca is attached to a coax jack upstairs from the router/modem and then wired to a desktop computer. Thanks for the follow-up!

Like

Reply

3 days ago

0

Hi @user_etfs1y Thank you for this information. We don't support 3rd party devices, we would recommend reaching out to the MOCA adapter OEM. This would be outside our demarcation. If you need assistance with a direct connection with ethernet from modem to device, we can assist you with this.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

3 days ago

0

Your Home Network

user_etfs1y

Change in moca speed

Was this helpful?

XfinityTony

user_etfs1y

XfinityJanelle

New to the Community?