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user_etfs1y
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Saturday, October 12th, 2024 9:48 PM

Change in moca speed

I've had a moca setup working for several months. Originally, I was getting 600+ MBPS but now only get ~90. Thoughts on how to get back to the higher speed? Thanks.

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1 month ago

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XfinityTony

Official Employee

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1 month ago

@user_etfs1y, hello! Thank you for your post in the Home Network board. Can you tell us more about your MoCA setup? Are you using MoCA as a Wi-Fi extender or for another purpose?

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user_etfs1y

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I'm using it to use wired connection thru coax. The moca is attached to a coax jack upstairs from the router/modem and then wired to a desktop computer. Thanks for the follow-up!

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1 month ago

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XfinityJanelle

Official Employee

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1.3K Messages

Hi @user_etfs1y Thank you for this information. We don't support 3rd party devices, we would recommend reaching out to the MOCA adapter OEM. This would be outside our demarcation.  If you need assistance with a direct connection with ethernet from modem to device, we can assist you with this. 

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1 month ago

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