Visitor
•
1 Message
Can't save MAC address lists on new router
I've seen this questions elsewhere in these forums, but they were closed with no answer... I had to replace my xfinity router and the new one won't let me save MAC addresses for the 2.4 Ghz channel. I can add addresses, but when I save and the page refreshes, no addresses are saved. I have devices that only work with 2.4 Ghz, so disabling the channel isn't an option. This is obviously a software bug.
XfinityPeterH
Official Employee
•
1.8K Messages
2 years ago
Hello @noktelfa and thank you for your post. That would be pretty frustrating for sure and never something we want you to deal with. We are happy to help you.
Just to confirm, you are trying the following steps,
1. Scroll down until you see MAC Filter Setting.
2. You can also control it per SSID as well, if they are separate.
3. Change MAC Filtering Mode to Allow.
4. Manually input the MAC Addresses or click add on ones that were automatically learned.
5. Save the changes.
0
0