gra104's profile

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Fri, Jan 1, 2021 7:00 PM

Can't manage my plan because I have flex - PLEASE HELP

Responding to the post from @ComcastMorgan at: https://forums.xfinity.com/t5/Sign-In-and-Account-Management/Can-t-manage-my-plan-because-I-have-flex-PLEASE-HELP-Updated/m-p/3372003/highlight/true#M34147

 

I am looking for options to change or upgrade my services, but I am receiving the message "Since Flex is in your plan, the Xfinity Assistant can help complete your order online." Can you fix my account so I can view offers for internet and tv service online?

 

Update: I chatted with an Xfinity rep to review offers.

This conversation has been merged. Please refer the main conversation:

Managing your Xfinity Account online

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