Visitor

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1 Message

Monday, March 9th, 2026 11:03 PM

Can't find 2.4 Ghz SSID to connect CGM4981 modem to my printer ...

Folks, I can't find an SSID for a 2.4 Ghz connection, which my printer requires. Help!

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Expert

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116.6K Messages

1 day ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance. 

Official Employee

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3.8K Messages

3 hours ago

Hey there, @CarrieB96, thanks for reaching out through Xfinity Forums regarding your account and printer connection. We would be happy to help you with troubleshooting! Do you know what model your Xfinity modem is?

Gold Problem Solver

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27.2K Messages

2 hours ago

@XfinityJeniece wrote: "... Do you know what model your Xfinity modem is?"

As you really should know, https://www.xfinity.com/support/articles/broadband-gateways-userguides says:

  • Model numbers: CGM4981COM
  • Friendly model name: XB8

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