Visitor
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3 Messages
Can't access gateway login page at 10.0.0.1
Browsing to http://10.0.0.1 used to take me to the gateway (router) login page. Now it just displays a page saying "To manage your gateway settings and other features, please download the Xfinity xFi app." I don't know why this changed, but it was within the past 10 days.
I can't use the app, because I don't have a smartphone. I want to be able to manage the gateway settings through a web browser. I can get to the most important settings (such as WiFi name and password) through xfinity.com, but I would like to be able to access all the settings.
user_0s1jik
Visitor
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4 Messages
5 days ago
Same here. [Edited: "Language"], Xfinity.
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user_t4126c
Visitor
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1 Message
3 days ago
Yes I can’t block certain websites from my children, if I can’t control what’s accessible through my Internet, then I will find another provider
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XfinityGabriel
Official Employee
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2.8K Messages
3 days ago
Hi there! Thanks for reaching out. I can certainly understand the inconvenience caused by not being able to use the Admin tool as before. You’ve come to the right team of Xfinity experts to assist with this over social media. After researching this further, I have confirmed that once WiFi Intelligence is enabled on an Xfinity Gateway, you can no longer manage the Wi-Fi Network Name/Password in the Admin Tool. Canges must be made through the app. Here is a link to more details here. "WiFi Intelligence" is a feature of Xfinity Gateways that automatically optimizes your home network by managing settings like channel selection and band usage to provide the best performance. Please let me know if this helps.
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eg7789
16 Messages
3 days ago
Ouch! Comcast has done away with 10.0.0.1 access. They're forcing us to use the app now. That means when our Internet goes out and the app can't connect to the modem, the only way to regain functionality is to physically unplug/replug the modem. Yes, this bites the big one!
Found a workaround...
Open the Xfinity App. (You'll need a working connection for this step).
Go to the WiFi tab.
Select View WiFi equipment and open Advanced Settings.
Select Admin Tool online access.
Slide the toggle button to Allow Admin Tool access (ON).
Select Save.
After that, you should be able to navigate to [http://10.0.0.1](http://10.0.0.1)
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bria5544
Visitor
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2 Messages
1 day ago
My XB7 is setup in Bridged mode with the internal Wi-Fi turned off because I have my own internal network. I can't login to the 10.0.0.1 webpage nor can I use the app to allow access. How can I restore the admin web interface?
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Quinn12
New Poster
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6 Messages
18 hours ago
Trying to get support at Comcast is a joke. I have the same issue. I do not want to have to use some App; what, exactly, was wrong with the web UI?
I have no "Allow Admin Access Online" option. I think it's an XB6, for what that's worth.
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