U

Monday, February 24th, 2025 1:44 AM

Cannot upload large files

Hello,

I am unable to load larger files and it is affecting my ability to do my work. Whenever I begin the upload it times out and or I get an error and it seems to be only with larger files and not smaller files.


I have the XB7 modem and gigabit extra internet.

Thank you  

Official Employee

 • 

1.5K Messages

2 months ago

Hi @user_54ah5y Thank you for reaching out on the Xfinity Community Forums. We greatly appreciate you taking the time to reach out regarding the file uploads. I would be more than happy to offer my assistance looking into this further for you. Is this happening with email attachments?

forum icon

New to the Community?

Start Here