1 Message
CANCEL SERVICE
Please cancel all internet services for [Edited: "Personal Information"] on this account. Cancel today 4/4/2025.
End all services on this account today.
1 Message
Please cancel all internet services for [Edited: "Personal Information"] on this account. Cancel today 4/4/2025.
End all services on this account today.
EG
Expert
•
109.6K Messages
7 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeniece
Official Employee
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3K Messages
7 days ago
Hey there, user_725dhp, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help you make changes to your services. You have reached the right place! Please send us a Direct Message with your full name and your full address.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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