This will ensure that others who can help will see your post more easily and will improve your chances of receiving a response. As an example, if you have a question about not receiving email, do not use "email" as the subject title of your post. Instead, use a subject title like "not receiving email with Windows Mail".
Be comprehensive:
Please include as much information to describe your question or issue as possible. Generally speaking, try to include details of your computer (i.e. operating system, Internet browser, email program, etc.) and any error messages you may see. Also, keep checking back on any questions/issues you post as others may request more details to be able to provide you an answer.
Hey @user_kx02yg, Thank you for visiting our official Xfinity Forums Community support page. We are here to help. Could you please provide more detail pertaining to the issue at hand so we can best assist? I see you posted in the Internet board. Are you having connectivity issues with the connections and devices? Please let us know how we can help at your next available convenience. We are a quick comment away.
EG
Expert
•
110.4K Messages
27 days ago
@user_kx02yg Use a descriptive topic subject:
This will ensure that others who can help will see your post more easily and will improve your chances of receiving a response. As an example, if you have a question about not receiving email, do not use "email" as the subject title of your post. Instead, use a subject title like "not receiving email with Windows Mail".
Be comprehensive:
Please include as much information to describe your question or issue as possible. Generally speaking, try to include details of your computer (i.e. operating system, Internet browser, email program, etc.) and any error messages you may see. Also, keep checking back on any questions/issues you post as others may request more details to be able to provide you an answer.
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XfinityDemitrius
Official Employee
•
1.8K Messages
26 days ago
Hey @user_kx02yg, Thank you for visiting our official Xfinity Forums Community support page. We are here to help. Could you please provide more detail pertaining to the issue at hand so we can best assist? I see you posted in the Internet board. Are you having connectivity issues with the connections and devices? Please let us know how we can help at your next available convenience. We are a quick comment away.
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