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user_2a9b63
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Friday, October 17th, 2025 2:21 PM

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Cable modem

I have a new modem. Correct cma number. Have restarted many times. Internet slow and says cable modem cable modem off line. Xfinity chat is useless

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2 hours ago

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EG

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5 months ago

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user_2a9b63

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18 Messages

Thank u. My modem only has power light and cannot log onto gateway as have no creds

5 months ago

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user_2a9b63

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Also there is no button for service interruptions. But thank u. Will just switch to at and t

5 months ago

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EG

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5 months ago

Quite welcome ! Best of luck with your future decisions !

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user_qnxho2

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Xfinity trusted cable modems do you know which ones affinity allow you to use

5 hours ago

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EG

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116.5K Messages

@user_qnxho2 

Approved modems list;

https://www.xfinity.com/support/internet/customerowned 

The original poster has not returned. 5-month-old dead thread is now being closed.

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2 hours ago

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