Visitor

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1 Message

Tuesday, October 21st, 2025

Cable box replacement

Help. The exterior cable box is broken and needs replacement. It’s an old cable vision one. We just need a small one for 1-2 cable lines

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Expert

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114.1K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.7K Messages

2 hours ago

Hi there, @user_s5riwq! Thanks for reaching out to us here on the Community Forum. We can have someone out to take a look and see what can be done to clean up. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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