Visitor
•
1 Message
Broken BGP (Border Gateway Protocol) routing table
I recently moved into a new apartment and purchased Xfinity 500Mbps plan. Although my internet has been stable, the speeds are significantly less than expected. My computer, connected through wifi, gets between 28 to 40 Mbps. My real issue, and the purpose of this post is to bring awareness to quite inefficient routing in a tracert test to League of Legends server. I don't want to post the IPs out of an abundance of caution, but would be able to provide most of the log in a direct message with support. The route had 19 stops from Minnesota to Denver to New York to LA, which I believe is due to broken routing tables. I'll be looking into a wired connection to stabilize my experience but won't be able to play competitively while my connection is like this. Let me know what other information would be helpful, and if the issue has potential to be resolved. I noted "Direct Messaging" being used in response to other posts, but I do not see that available for me currently.
XfinitySean
Official Employee
•
922 Messages
2 hours ago
Hi user_3911, thanks for taking the time to post here on the community forums! I'm sorry to hear your running into speed issues. As a fellow gamer, I can confirm you always get faster, most stable speeds when connected via ethernet, and speeds may be affected by the distance from your gateway and the materials in between (i.e. walls, furniture, etc). We can absolutely take a look on our end to see if anything looks out of place!
I see that you've already sent a direct message our way. For future reference, please note that sending unsolicited direct messages is a violation of Forum Guidelines, and we ask that you refrain until asked by an official employee to do so. No worries this time though! I'll continue our conversation there to keep your information secure!
0
0