Bridge Mode section is blank in the admin page of xfinity gateway

I am having an issue with my XB7 gateway that no enable/disable button shown in the Bridge Mode section.

I was on phone with xfinity support for one hour. They did re-activated the XB7 gateway.

I have already switched "Admin tool online access" to "ON" in the xfinity app. Still no enable/disable shown in the Bridge Mode section in the admin page (http://10.0.0.1)