U

Visitor

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3 Messages

Fri, Sep 3, 2021 5:44 PM

Bridge Mode Output

The gateway, when put in Bridge mode, defaults to using exclusively the LAN1 port.  LAN1 is a 1 gbps port.  The router, however, has a 2.5 gbps port - re: LAN4 which would be better suited as the output port.  I do not see any option when I log into the router to change the output port when the router is in Bridge mode.  Can Comcast support log into the router and code the router to output on LAN4 when in bridge mode?  It seems odd that Comcast would restrict output when in Bridge mode to one of the slower ports and leave the fastest port unused.

Responses

Accepted Solution

EG

Expert

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89.6K Messages

1 m ago

Consider purchasing a straight / plain vanilla cable modem that has a 2.5 gig port and save the rental fee for the gateway device.

Official Employee

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340 Messages

1 m ago

Hi, @user_8c349c. I appreciate you reaching out about bridge mode and ethernet ports. My reference states you can choose from all 4 ports when in bridge mode, but there are a few things that can prevent it. If you have Home Security port 4 may be assigned to it. If not, you can check the Admin Tool (Gateway > Hardware > LAN) to make sure it is mapped correctly and make sure you are in full bridge mode. If there is any change made, reboot the gateway and have the router plugged into port 4. Let me know how it goes.

Visitor

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3 Messages

1 m ago

Thanks for your response.  I have not tried this yet as my setup currently is working well and given that I have multiple individuals in my house that strongly rely upon the internet for their work, I have not wanted to temp fate.  I had some issues getting my router to link to the internet initially after going to into bridge, so I need some time when nobody will care if it goes down and it takes me a while to get it back up and running.. 

I have a related issue and perhaps somebody here can shed some light on it.  When in Bridge, when I plug into LAN 4, I can access the gateway on 10.0.0.1, but there is no internet.   Alternatively, when have my Asus router plugged into the WAN on LAN 1, and I am getting internet through the router, I cannot access the gateway on 10.0.0.1. 

It seems I must have a computer that is not logged into my Asus Router, but instead, off of the Asus router network and plugged directly into one of the LAN ports on the gateway in order to access the gateway on 10.0.0.1.  Does this make any sense?

(edited)

Visitor

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3 Messages

1 m ago

So I have gone into the Gateway as advised -- re: "(Gateway > Hardware > LAN) to make sure it is mapped correctly and make sure you are in full bridge mode."

Under this tab, all I get is the status of the ports.  There is no ability to map the ports.  On the "At a Glance" page, it shows the router is in Bridge mode, but on the (Gateway)(Hardware)(LAN) page it does not tell me what mode I am in.  It only shows the current status of the four ports.  RE: whether they are connected and what the connection speed is.  I cannot find anything which enables me to designate which port will be used as the WAN port.  Am I missing something?

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