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Monday, April 8th, 2024 12:45 AM

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Bridge Mode Greyed Out, Cannot enable it from Gateway CP.



This from my laptop connected directly to my gateway's 1st Ethernet port. Ive even turned wifi off entirely, and bridge mode still hasn't become available. I have A mesh network i use for wireless connectivity around my house. I don't need this gateway doing any routing or port managing.. Any help getting this thing thing into bridge mode would be much obliged. i

Gateway Im currently using:

Official Employee

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1.7K Messages

7 months ago

 

pr0dukt Hey there! Thank you so much for using our Forums and for contacting our Xfinity Support Team. Are you still having the same issues making those changes to your modem? 

 

1 Message

1 month ago

did you ever find a solution to this, I am having the same issue - the option for bridged mode is greyed out. I have to use eero for work and my employer is not happy that I can't switch over.  With this gateway doing wifi there is to much interference and we get dropped signal all the time.

Official Employee

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1.8K Messages

user_ezk8sm Thanks for your comment. I'm sorry to hear the bridge mode option is grayed out on your end. To confirm is this the process you are following: "Use Bridge Mode on your wireless gateway" Have you tried using the Admin Page on multiple devices to see if the issue persists? Or a different browser? 

 

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