Skip to main content

    Support

    Offers

U
user_k31lh6
1st Reply
1st Topic

4 Messages

Saturday, January 13th, 2024 12:25 AM

Closed

bot

Why does Xfinity send me dead links?:  Like this: "To monitor and track your data usage, visit xfinity.com/usagemeter. "Find out more about our Internet data plans."

 The Xfinity bot said that I didn't have to worry about usage, was it lying to me? Why is  Xfinity so [Edit: Language] up? Do they enjoy messing with people?


To monitor and track your data usage, visit xfinity.com/usagemeter.

Find out more about our Internet data plans.

Question

 • 

Updated 

1 year ago

 • Edited

45

1

0

XfinityKatie

Official Employee

 • 

744 Messages

1 year ago

Hello @user_k31lh6 we definitley want to ensure that you are able to track your data usage at any time! You mentioned we are sending you this, where/how are you receiving this link? Have you tried following the steps in our How can I find out how much data I currently use or see my monthly data history article for details on how to view your data usage?

2

0

user_k31lh6

4 Messages

Nope, that didn't work either, What do you people do there at Xfinity all day? just draw pay and eat donuts?

1 year ago

0

XfinityDilary

Official Employee

 • 

2.3K Messages

I'm sorry to hear that did not work, @user_k31lh6. Are you accessing the information through our Xfinity App or on our website? Have you tried multiple devices and browsers? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

forum icon

New to the Community?

Start Here