Thank you so much for taking the time to reach out to Xfinity Support @user_81aw6x! We are so glad to hear from you and want to help in any way that we can to address your service concerns. Can you tell us if you are able to connect at this time without issue?
MikeB39A
Problem Solver
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609 Messages
2 months ago
To stop the router's blinking orange light, unplug all cables from the router, including the power supply, wait a few moments, then plug it back in.
The light on your router may flash orange if it's currently running an update. Wait a few moments to see if the problem goes away by itself.
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EG
Expert
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107.8K Messages
2 months ago
@user_81aw6x
is this is a new service install / new move in ?
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XfinityArmand
Official Employee
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1.9K Messages
2 months ago
Thank you so much for taking the time to reach out to Xfinity Support @user_81aw6x! We are so glad to hear from you and want to help in any way that we can to address your service concerns. Can you tell us if you are able to connect at this time without issue?
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