Hey there, user_3x40b2, thanks for reaching out through Xfinity Forums regarding your billing concerns. We would be happy to help you with going over your billing details. Can you please send us a Direct Message with your full name and your full address?
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.
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user_3x40b2
Visitor
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2 Messages
2 days ago
is billing info up to date?
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EG
Expert
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110.3K Messages
2 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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