Visitor
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1 Message
Bill
I just paid my past due balance. My service was scheduled to disconnect on the fourth. Is it safe now until the other payment goes through on the 11th
Visitor
•
1 Message
I just paid my past due balance. My service was scheduled to disconnect on the fourth. Is it safe now until the other payment goes through on the 11th
XfinityFrank
Official Employee
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1.4K Messages
6 hours ago
Hi there, @user_96erui! Thanks for reaching out to us here on the Community Forum. This would depend on the due date of your current billing statement. If you're unsure of the status, we can check for you. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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