Visitor
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1 Message
Ava Rino Denver. All tenants reporting micro-outages constantly
I have been living here for 4 years never had issues with the internet. About 4 months ago micro-outages started to happen. Simple disconnected from meetings, video games dropping etc. Now its occurring 20-40 times per day. I am not alone here, other tenants experiencing same issue. For the record most of my devices are connected via ethernet cord, so this is not a wifi issue.
XfinityJeniece
Official Employee
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3.7K Messages
9 hours ago
Hey there, @user_g1f2qk, thanks for reaching out through Xfinity Forums regarding your location and internet concerns. I understand how important it is to have a solid connection for meetings and gaming. We would be happy to help with troubleshooting the issue. Have you already tried any of the troubleshooting steps mentioned in this link, put together by our experts? https://forums.xfinity.com/conversations/internet/answered-tips-for-troubleshooting-your-xfinity-internet-connection/602da481c5375f08cd7fbb7c
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