Arris S33 - Second Etheret Port

Currently, you would have to have a business account to get a 2nd IP address; xfinity at one time used to allow if for residential users but has curtailed that.  EG might be able to get you in touch with the right department at xfinity to ask for it. Please circle back and tell us if you were able to get one.

@UTLEbucE 

They are indeed phasing it out but I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. We've seen cases here where they have been able to get this accomplished for customers even when it is not listed in their rate cards, YMMV. You should get a reply here in your topic. Good luck

.@UTLEbucE Hi there! We can look into that for you. Please send us a private message with your full name and service address. 

To send the requested information in a private message to Xfinity Support from any Forum page:

•    Click "Sign In" if that prompt is visible
•    Click the "Direct Messaging" icon or https://comca.st/3cAt0hj
•    Click the "New message" (pencil and paper) icon
•   The "To:" line prompts you to "Type the name of a person", but don't do that.
•       Instead, type "Xfinity Support" there. As you are typing a drop-down list appears.
•   Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.
•   Type your message in the text area near the bottom of the window
•   Press Enter or tap the >icon to send it