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Saturday, January 10th, 2026 4:36 PM
I see an Arris group inc as a device connected to my gateway. What is it? Do I remove it?
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Expert
115.9K Messages
30 days ago
First, try pausing it and see what happens;
https://www.xfinity.com/support/articles/personalize-customize-hnetwork-xfi
Official Employee
2K Messages
28 days ago
Hi there, @user_6dyikw. @EG, had a great suggestion. Were you able to get that done?
EG
Expert
•
115.9K Messages
30 days ago
First, try pausing it and see what happens;
https://www.xfinity.com/support/articles/personalize-customize-hnetwork-xfi
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XfinityFrank
Official Employee
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2K Messages
28 days ago
Hi there, @user_6dyikw. @EG, had a great suggestion. Were you able to get that done?
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