Contributor
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29 Messages
All Games disconnect and slow upload speeds outside my state.
Disconnecting from EA servers, and all game servers for inactivity when active during a match. Packet loss outgoing spiking to 100% and packet variation spiking constantly to 500ms+ in matches. Tracert shows no connection past Bloomington Comcast. Loading webpages takes multiple loads says offline. Microsoft store says offline refresh. Speed test have been loading between 2.2 gigs down and 1.3 gigs down Upload has been between 112 megs up and 325 megs up. Your App says my connectyion is great. It restarted my modem says oh your good to go then says I'm getting 45% of plan speed. % min later I'm at 108% plan speed. This started the day after Xfinity did a network improvemnet in myt area 2 days ago and the next day we had an outage. Even when logging into the forums I received a you are offline issue.
Microsoft Windows [Version 10.0.26200.7462]
(c) Microsoft Corporation. All rights reserved.
C:\Windows\System32>tracert 54.197.155.195
Tracing route to ec2-54-197-155-195.compute-1.amazonaws.com [54.197.155.195]
over a maximum of 30 hops:
1 2 ms <1 ms <1 ms 10.0.0.1
2 15 ms 16 ms 7 ms 100.93.239.155
3 15 ms 10 ms 11 ms po-102-rur02.bloomington.in.indiana.comcast.net [96.110.171.157]
4 General failure.
EDIT:::: Post edited and titled changed as it is affecting all games that connect outside of Indiana through Chicago. All tracerts through Chicago timeout, and all game clients now lag, and timeout. Your AI bot says buy a new lan cable. Would like a response from Xfinity on this issue.
Monkeyboyzz
Contributor
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29 Messages
3 days ago
Finally after a few hundred tries it seems got past the general error.
Microsoft Windows [Version 10.0.26200.7462]
(c) Microsoft Corporation. All rights reserved.
C:\Windows\System32>tracert 54.197.155.195
Tracing route to ec2-54-197-155-195.compute-1.amazonaws.com [54.197.155.195]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.0.0.1
2 19 ms 11 ms 12 ms 100.93.239.155
3 18 ms 15 ms 17 ms po-102-rur02.bloomington.in.indiana.comcast.net [96.110.171.157]
4 13 ms 12 ms 17 ms po-2-rur01.bloomington.in.indiana.comcast.net [96.108.120.85]
5 16 ms 17 ms 8 ms 96.108.120.161
6 24 ms 27 ms 26 ms be-3-arsc1.elmhurst.il.chicago.comcast.net [96.216.174.253]
7 * * * Request timed out.
8 25 ms 26 ms 27 ms be-2313-pe13.350ecermak.il.ibone.comcast.net [96.110.32.94]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
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Monkeyboyzz
Contributor
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29 Messages
3 days ago
Speed test outside of Indiana on the upload side are slow. Inside of Indiana they are fine. Please resolve these issues.
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Monkeyboyzz
Contributor
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29 Messages
2 days ago
Before anyone ask yes I tried changing DNS servers to google and Cloudfare same results.
C:\Windows\System32>tracert 54.197.155.195
Tracing route to ec2-54-197-155-195.compute-1.amazonaws.com [54.197.155.195]
over a maximum of 30 hops:
1 2 ms <1 ms <1 ms 10.0.0.1
2 14 ms 12 ms 13 ms 100.93.239.155
3 15 ms 6 ms 13 ms po-102-rur02.bloomington.in.indiana.comcast.net [96.110.171.157]
4 11 ms 12 ms 10 ms po-2-rur01.bloomington.in.indiana.comcast.net [96.108.120.85]
5 20 ms 25 ms 22 ms 96.108.120.161
6 25 ms 24 ms 20 ms be-3-arsc1.elmhurst.il.chicago.comcast.net [96.216.174.253]
7 * * * Request timed out.
8 30 ms 27 ms 23 ms be-2313-pe13.350ecermak.il.ibone.comcast.net [96.110.32.94]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 General failure.
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Monkeyboyzz
Contributor
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29 Messages
2 days ago
Decided to check modem bonded channels as well. Are the channels supposed to constantly loose bonding or is this a signal issue?
(edited)
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Monkeyboyzz
Contributor
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29 Messages
5 hours ago
I did start another thread as I'm having internet issues but no one wanted to respond and the AI tool isn't helpful at all. So starting a new one to see if I can get any answers this way. Webpages stop responding and game disconnect or I get 100% packet loss out. I checked the modem power levels and found the levels I have pictured. Saw a thread
about power levels. So I need to know how to fix this.
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EG
Expert
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114.8K Messages
5 hours ago
@Monkeyboyzz @XfinityJamesC
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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