w1313's profile

Contributor

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27 Messages

Tuesday, May 30th, 2023 2:43 AM

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All devices on 2.4ghz not working

Today at 3pm all kf the 2.4ghz devices, ring cameras, thermostat, racchio and numerous plugs stopped working at the same time. 

Unable to change any settings since everything is auto optimized. 

Something had to change. Does anyone have any ideas?  

Rebooted modem. Disabled 5ghz and 2.4 then reenabled. No change. 

Accepted Solution

Contributor

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27 Messages

2 years ago

Thanks. I swapped the modem out this morning and the problem was solved.  

Gold Problem Solver

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5.9K Messages

2 years ago

Is your gateway defaulted to WPA3? If so, you need to downgrade it to WPA2 Check the settings.

Gold Problem Solver

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5.9K Messages

2 years ago

Thank you for letting us know. Mant people forget to let us know their problem was solved.

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