Advanced Security keeps enabling itself

I have disabled advanced security over 100 times in the last year, it always turns itself back on. lol, why?

yes I followed the online instructions. It makes my port forwards not work. and honestly I only got it for the unlimited data usage

Responses

XfinityRichard

Official Employee

•

1.9K Messages

1 year ago

Hi there, @reobned Thank you for your time and patience! I'm truly sorry for the trouble you are having with your Advance Security, are you still experiencing the Advanced Security turning it shelf on?-Richard

2

0

R

reobned

2 Messages

@XfinityRichard it re-enables itself about every 4 hours lol. I am just gonna go with the flow I guess and leave it enabled, it's been doing this for over a year

1 year ago

0

XfinityJeniece

Official Employee

•

3.1K Messages

@reobned Thank you so much for those details and I apologize for the inconvenience. Let us know if you do need anything else in the future. We are here to help!

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

1 year ago

0

Your Home Network

reobned

Advanced Security keeps enabling itself

XfinityRichard

reobned

XfinityJeniece

New to the Community?