2 Messages
A couple of websites time out
Two websites that I was able to access in the past now timeout. Changing browser does not help. I have cleared all data and cookies associated with these two sites. Other websites work fine, and I can access these two if I connect to another internet source - my phone for example. It seems as though my Xfinity WiFi is somehow the culprit, but I'm at a loss to figure out where to investigate next.
Accepted Solution
EG
Expert
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106K Messages
3 months ago
@BWein
As a test, try disabling their Advanced Security Feature and see if they can be accessed;
https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security
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XfinityAirelle
Official Employee
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2K Messages
3 months ago
Hi there! Our awesome digital care team would be happy to assist you with your website issues. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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EG
Expert
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106K Messages
3 months ago
Quite welcome ! Sometimes some sites accidentally get placed on various blacklists when they shouldn't be.
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