Frequent Visitor
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7 Messages
5ghz not showing up
So my 2.4 ghz is all that shows up on devices & app but the light is blinking as if it’s on on the router. Been having lots of connectivity issues lately with TVs & phones & am just now noticing the 5 has disappeared. Does anyone know why?
MNtundraRET
Gold Problem Solver
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5.9K Messages
5 years ago
The first thing to try is: Pull the plug on modem/router. Wait at least 1 minute. Plug it back to allow it to reset.
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EG
Expert
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108.8K Messages
5 years ago
After a recent firmware update, the 2 bands have now been combined.
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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Lala8
Frequent Visitor
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7 Messages
5 years ago
Every 2 days our TVs malfunction & & I can only get them to work when I reset the router. Phones have been saying no internet connection periodically for last week & a half.
Xfinity ppl can’t step foot in ppl’s houses due to Coronavirus so I’m on my own trying to fix this.
They’ve tried several times to resend a signal but have had issues with that.
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Lala8
Frequent Visitor
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7 Messages
5 years ago
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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Lala8
Frequent Visitor
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7 Messages
5 years ago
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lydiakotak15
New Poster
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2 Messages
4 years ago
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lydiakotak15
New Poster
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2 Messages
4 years ago
Last nite I had no functional WiFi for phone, Text, or browsing.
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user_7be7c6
Visitor
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1 Message
4 years ago
Yup, that same thing happened to us back then, and continues to happen to us NOW. Not sure if it's the throttling or what, but we pay way too much for all these services for these connectivity issues to continuously happen.
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EG
Expert
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108.8K Messages
4 years ago
@user_7be7cb
Please create a new topic of your own here on this board detailing your issue. Thanks. Year old dead now being closed.
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