Hello @user_1d8sa1. Thank you for taking the time to reach out on our community forum. Here is a link that can help you create that dual-band. How to change home network Let me know if this helps you!
Thanks for the response and we are here to help. Are you getting an error code or message that appears when trying to connect?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Bluetooth and the 2.4 GHz WiFi band are not the same thing even though bluetooth operates in the same frequency band. Bluetooth devices interconnect with each other and don't need internet connectivity.
XfinityAbby
Official Employee
•
472 Messages
15 hours ago
Hello @user_1d8sa1. Thank you for taking the time to reach out on our community forum. Here is a link that can help you create that dual-band. How to change home network Let me know if this helps you!
2
0
EG
Expert
•
115K Messages
2 hours ago
Concern moved here to the Home Networking help section.
0
0
EG
Expert
•
115K Messages
2 hours ago
@user_1d8sa1 @XfinityAbby @XfinityJorge
Bluetooth and the 2.4 GHz WiFi band are not the same thing even though bluetooth operates in the same frequency band. Bluetooth devices interconnect with each other and don't need internet connectivity.
(edited)
0
0