Hello @user_1d8sa1. Thank you for taking the time to reach out on our community forum. Here is a link that can help you create that dual-band. How to change home network Let me know if this helps you!
Thanks for the response and we are here to help. Are you getting an error code or message that appears when trying to connect?
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Bluetooth and the 2.4 GHz WiFi band are not the same thing even though bluetooth operates in the same frequency band. Bluetooth devices interconnect with each other and don't need internet connectivity.
XfinityAbby
Official Employee
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543 Messages
28 days ago
Hello @user_1d8sa1. Thank you for taking the time to reach out on our community forum. Here is a link that can help you create that dual-band. How to change home network Let me know if this helps you!
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EG
Expert
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115.4K Messages
28 days ago
Concern moved here to the Home Networking help section.
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EG
Expert
•
115.4K Messages
28 days ago
@user_1d8sa1 @XfinityAbby @XfinityJorge
Bluetooth and the 2.4 GHz WiFi band are not the same thing even though bluetooth operates in the same frequency band. Bluetooth devices interconnect with each other and don't need internet connectivity.
(edited)
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