U

Visitor

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1 Message

Monday, June 5th, 2023 7:40 PM

Closed

1200Mbps Product is running at 130Mbps - ALWAYS

I live in Southeastern CT and paying for 1200Mbps - I always run speed tests and it is consistently at 130Mbps. Is anyone having the same issues? This is 10% of what I am paying for.

Visitor

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1 Message

2 years ago

Same here. Can't believe I'm getting 10% of what I paid for. I even tried plugging in ethernet directly but it doesn't do any good.

Official Employee

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933 Messages

2 years ago

@ user_7d2bab
Does it seem like anytime you're doing a specific activity this is continuing to happen (i.g. video calls, using a VPN, gaming, etc) or does it seem pretty random? Have you been able to consistently confirm the connectivity issue on more than one device within the premise?

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