Visitor
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1 Message
Your new mobile
When I cast to my TV when I change shows, it doesn’t go to the TV it just plays on my phone.
The last app gave me options to delete a whole series. This one doesn’t.. Also, when I’m watching and I leave the screen, I can’t get back to it to find which show I’m watching. It doesn’t even have a counter of minutes counting down like the old app. It doesn’t give me options for my favorites.
XfinityJanelle
Official Employee
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2.6K Messages
1 hour ago
@user_6ghvod Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the stream app. Our team is aware of the issues and is actively working on a solution. We will be happy to troubleshoot with you to tie the issue to the account. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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