Yellowstone purchased whole season can’t watch episode 8

Hello, I’m having this problem:

https://forums.xfinity.com/conversations/customer-service/i-purchased-yellowstone-season-5-in-hd-for-3699-and-now-at-episode-8-it-is-saying-available-through-subscription/63b271e6ebc755162836c6c3

purchased the whole season and now it says I need to purchase the episode even though in my saved purchases the episode shows up. Please give me access to what I paid for. Thank you

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

U

user_db62e0

Visitor

•

2 Messages

2 years ago

I'm also having the same issue, hope this gets resolved soon.

1

0

@user_db62e0 thank you for reaching out via our Xfinity Forums. There is a known issue that our engineers are working to resolve for episode 8. In some cases if you restart cable box you will see in your purchased listed or find it for free. Is this something you can try now?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

2 years ago

0

U

user_1437d5

Visitor

•

1 Message

2 years ago

Same issue. Fix this, Xfinity!

0

Xfinity Stream Website

Please_do_better

Yellowstone purchased whole season can’t watch episode 8

user_db62e0

XfinityChristy

user_1437d5

New to the Community?