Xfinity website broadcasting wrong channels
When attempting to watch live television, the Xfinity website is broadcasting the wrong networks. On ch. 181, which is supposed to be Dabl, I'm getting Antenna TV programming, which is also on ch. 193. On ch. 194, which should be Court TV, I get The CW, which is on ch. 13. I'm getting 2 channels of some networks, while others are missing.
These are all broadcast from a local station in New Orleans. I think it's WGNO, not the brightest spot in the media world. I have noticed this problem a couple of times before, and called customer service which told me the issue was with the station. So, I wrote to the station. Apparently, that didn't help much.
I don't know if any other networks are affected, but I'm sick of calling Xfinity cust. service for all kinds of technical glitches. I refuse to call again just for a rep. to tell me to notify the local station. That's not my job. I do sometimes have channels "switch" spontaneously on my tv, but the problem usually resolves on its own. These streaming errors have continued for weeks. Yes, I'm using Xfinity internet, and it happens on other internet devices too, but not the tv. The wifi signal and picture are fine. The channels are wrong.
If the channels are airing the correct networks on my television, why can't you get them to work on your website? There is nothing else I can do. How about you guys contact the local broadcaster and straighten it out?