Hey there, @user_5tlkxy, thanks for reaching out through Xfinity Forums regarding your prepaid service. I completely understand your interest in our streaming service. Do you currently have our NOW Internet or a Wi-Fi pass?
user_5tlkxy, hi there. You'll just send us a direct message with your full name, and complete service address so we can proceed with getting you signed up. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary Click the "direct messaging" icon Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_uqrmzi Are you seeing any error code/message as well? Is it wanting you to sign in?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityJeniece
Official Employee
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4.1K Messages
9 months ago
Hey there, @user_5tlkxy, thanks for reaching out through Xfinity Forums regarding your prepaid service. I completely understand your interest in our streaming service. Do you currently have our NOW Internet or a Wi-Fi pass?
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user_5tlkxy
Visitor
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2 Messages
9 months ago
No I don't but I what I want to get it n how
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user_uqrmzi
Visitor
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1 Message
6 months ago
I was able to stream Xfinity last week but can’t now I get app home page but that is all
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