3 Messages

Sunday, December 24th, 2023

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Xfinity streaming Roku

Three times this week, our service has been interrupted, necessitating chat assistance. Tonight is our third experience with service interruption this week.  I wish I could say that this is a new issue, but unfortunately the issue is never ending. We might go for a couple of weeks and be just fine, and then the problems reappear, like now. We use Roku on all of our TVs and Xfinity has not resolved the Roku issues that have been reported in this forum for three months. We have the same problems with our sound, too. At times, tv speaking (mouths moving) will be out of sync with sound. There are times that sound becomes blastingly loud. We’re at the end of our rope with Xfinity tv streaming, with so many other options becoming available, if Xfinity won't listen to its customers, it may be time to find a company that does.

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