Visitor
•
1 Message
Xfinity streaming incompatible with firestick 2nd gen
It seems the xfinity streaming app is incompatible with Amazon's 2nd gen firestick. After installing and opening the app, a message pops up telling me to upgrade the android software to 5.0 and then install the app. The android version is 5.2.9.3. Is there a fix for this?
CCJimmy
Problem Solver
•
492 Messages
3 years ago
Hello @user_e93ac1, thank you for taking the time to reach out to us. We will be more than happy to take a further look into the issue that you're having with your Firestick. Can you please end our team a direct message with your full name and full address? Our team is here to help!
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
0
0
user_2961b8
Visitor
•
1 Message
2 years ago
Has this issue been fixed? I've got the same problem.
1
MNtundraRET
Gold Problem Solver
•
5.9K Messages
2 years ago
No! You need a serial number of 6.xxx or higher for Comcast equipment. It may still work on non-Comcast equipment.
1
0