Xfinity Streaming App Drops Sound on Fire Stick - May 2026

Hi - The Xfinity Streaming App keeps dropping the sound when I'm streaming through my fire stick.  It plays for about 16-18 minutes, then there's no sound.  If I go out and back in, the sound is there again, but drops after 16-18 minutes.  I've tried all kinds of troubleshooting.  It only happens with the Xfinity app.  I do not have this issue with any other apps.  I also do not have this issue with other higher versions of the fire stick, which I have another higher version fire stick that runs fine.  I'm pretty sure the software needs some kind of update to get rid of this bug on the fire stick 4K Select.  It's really annoying, and I'm seeing this has been an issue for some time when looking through the forum questions.  Help would be appreciated.

I'm including all specs below:

I have a Firestick 4K Select

Software version OS 1.1 (1401010010220)

FireTV Home Version

1.72.0.182170.0