Visitor

 • 

1 Message

11/10/2026 1:45 PM

Xfinity Stream update and favorites feature

My account received the new Xfinity Stream app update on November 9th, 2026. The Favorites feature has disappeared completely. My saved Favorites do NOT work on my iPad. Selecting All Channels opens a program rather than a channel filter. Signing out and back in did not help. Please escalate this to the Samsung Xfinity Stream development team and confirm whether Favorites will be restored.

Oldest First
Selected Oldest First

New Poster

 • 

3 Messages

1 day ago

It’s a garbage update to remove that, I’m [Edited: "Language"]!!! Now I have to scroll through hundreds of channels to get to the shows I want to watch. They need to add favorites back, how many more reasons do I need to drop Concast? You used to be able to change the channels with the old app but they took that away. Now they remove the most useful feature of the app for me. I’m back to the stone ages with pencil and paper to write down my favorite channels, it’s just pathetic! Fix it already.

(edited)

Contributor

 • 

53 Messages

@nhcowboy​ I can get favorite channels on the website, but in order to watch anything, I get told that I can only do it on the app, but the app won’t play anymore.😡

Contributor

 • 

51 Messages

at least you two seem to able to watch channels.  The new app updated on my ipad an whenever I click to watch a channel,  the screen goes blank for a about half a minute and then I get this message: "There is a technical fault. Please try again later."

Contributor

 • 

48 Messages

1 day ago

Don't hold your breath on a quick resolution.

Visitor

 • 

4 Messages

1 day ago

I agree… My two favorite features are favorite channels and scheduled recordings. Wouldn’t you know they are both missing?

Visitor

 • 

2 Messages

1 day ago

Yes, Please bring back the favorites feature ASAP!

Visitor

 • 

4 Messages

1 day ago

I’m an avid New England sports fan, and I live outside of the viewing market.  I don’t watch a lot of TV, but I try not to miss my teams when they are being televised in my market. I’ve included all my sports teams in my favorites so they automatically record when they are available in my market. I view my future viewing schedule on future recordings. I’m really bummed that that feature was eliminated.

Visitor

 • 

2 Messages

1 day ago

Again an update that deleted a feature that was popular (favorite channels). Nobody wants to scroll through the complete channel list to find what’s playing on a wanted channel. As usual, Xfinity didn’t look at what customers like and prefer. If you’re planning an update, a survey on customer preferences would have been a good way to go. 

11 Messages

Agree or release a beta version for user testing. I worked for Cisco and we test upgrades internally and with customers before going GA (generally available)….and fix bugs or feature changes found in testing. Shame on Comcast for sending out this release with major changes that streaming customers will hate as much as I do.

Visitor

 • 

7 Messages

@user_8e92c5​ I agree. I worked for the federal government in an IT position. We always tested before releasing updates. Also, user friendly is the way to go   

Visitor

 • 

1 Message

23 hours ago

Same when watching on IPAD  No longer able to select favorites and must scroll through pages and pages of useless channels.  Worst update EVER  Might be the final straw with xfinity.  How can you make something so un-user friendly!!!!

2 Messages

22 hours ago

I agree totally. I even deleted that app and reinstalled but it didnt bring back favorites

Visitor

 • 

1 Message

8 hours ago

Agree that this Stream app update (9.0.0) on my iPhone is seriously impaired without a Favorites feature. And thanks to comments above I see that the Scheduled feature is also missing. You don't remove features without plenty of prior warning.

Visitor

 • 

2 Messages

8 hours ago

Unless you are Xfinity.  

Visitor

 • 

1 Message

1 hour ago

I was a IT Project manager for 40 years.  I can believe that this company has any project planning at all.  Do they not at least gather customer requirements before updating the app.  I cannot believe that even one customer would like to have the enter key removed from the app.  What kind of [Edited: "Language"] you put out.  You guys are so amateur.  Enough said...

(edited)

forum icon

New to the Community?

Start Here